Shipping / Delivery
Hey dolls! We're based in the UK however, we also ship worldwide. Orders are processed within 12 to 24hrs prior to shipping. (Excluding our next day delivery service)
Orders placed on Saturday & Sunday will be processed for dispatch on Monday
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UK SHIPPING RATES
ROYAL MAIL ROYAL MAIL ROYAL MAIL |
Standard (1-2 Business Days) Next Days Delivery (Must order before 1pm Mon-Thurs) Saturday Next Days Delivery (Must order before 1pm Fri) |
£3.50 £9.50 £11.99 |
EUROPE
ROYAL MAIL DHL
|
Standard (4-6 Business days) Express (2-3 Business Days) |
€16 €23 |
US & CANADA
ROYAL MAIL | USPS DHL
|
Standard (4-6 Business Days) Express (2-3 Business Days) |
$22 $29 |
REST OF THE WORLD
DHL | Express (3-7 Business Days) | £29 |
FREE SHIPPING ON ORDERS OVER £250
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UNEXPECTED DELAYED
Sometimes we may experience external factors that occur which might cause shipping delays. If your order is taking longer than usual to arrive please contact the shipping courier that's handling your parcel, if you can't get through to them please contact us and we'll work with you to resolve the situation.
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PRE- ORDERS
Pre-Ordered items can take between 4-6 weeks to be processed and shipped out (please refer to product page for exact date). Once your item is in stock and ready to be shipped out you will be notified via email and a tracking number will be sent to you. Pre ordered items are not permitted for a cancellation once ordered.
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Depending on the value of your order, parcels shipped outside the UK may incur additional charges such as import duties, taxes, VAT, and customs clearance fees. These charges are solely the responsibility of the customer. Refusal to pay these charges and rejecting the package will result in a refund deduction. The deduction will cover the original shipping charges, any import fee that may have been incurred on the package, as well as the cost of returning the parcel to our warehouse.-
For Returns & Exchanges Please Visit:
-GENERAL QUERIES
Any queries about your order and shipping? Please email us contact@23lavishlondon.com or fill in the form below
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