We produce our garments in limited quantities therefore some items may not be restocked, however keep an eye on our social media or sign up for our email list to be updated if we do.

Our processing time is 24 hours before your order is shipped. For more information on shipping times and rates for the rest of the world, please visit our Shipping/Delivery page.

Yes, we offer international shipping for most countries. Shipping rate & delivery times may vary depending on the destination.

Please contact our customer service team contact@23lavishlondon.com

Please email us immediately if you entered incorrect shipping information. We'll update your order if it hasn't been shipped yet. However, please note that you're responsible for providing accurate shipping information. We're not liable for lost or damaged items due to incorrect shipping information.

Returns/ exchanges are only accepted under strict conditions. We accept returns and exchanges within 14 days of receiving your order. Please visit our Returns/ Exchange page for more info or contact contact@23lavishlondon.com

Please email our customer services team at contact@23lavishlondon.com with your order number as well as any detail, images or exchange preferences.

Sometimes we may experience external factors that occur which might cause shipping delays. If your order is taking longer than usual to arrive please contact the shipping courier that's handling your parcel, if you can't get through to them please contact us and we'll work with you to resolve the situation.

In some instances, our system may flag an order for security verification to protect against fraudulent transactions. If we are unable to verify the details provided during the order process, the order may be cancelled for security reasons.

Orders shipped outside the UK may incur additional charges such as import duties, taxes, VAT, and customs clearance fees. These charges are solely the responsibility of the customer. Refusal to pay these charges and rejecting the package will result in the forfeiture of the order refund.

A pre-order item is an item that is not yet in stock, but is available to purchase in advance. Pre-Ordered items can take between 4-6 weeks to be processed and shipped out (please refer to product page for exact date). Once your item is in stock and ready to be shipped out you will be notified via email and a tracking number will be sent to you. Pre ordered items are not permitted for a cancellation once ordered.

We do not currently offer In-person collections. All orders are shipped directly to our customers.

Please content contact@23lavishlondon.com with your number and any details and we will do our best to help you.

Please note: we cannot guarantee modifications before dispatch.

We offer sizes ranging from XS - 2XL to accommodate to a variety of body types, However, we are actively working on expanding our size range to offer more options in the near future.